Staff Directory

Executive Director, Jennifer Monroe, MPH, MA

Jennifer has an MPH in Social and Behavioral Health, and an MA in International Administration. She comes to the Center with over 25 years of experience in prior leadership roles within the non-profit and public health sectors, including chief executive roles at philanthropic, ambulatory care and supportive service organizations.

Jennifer can be reached at 952-977-9373.

Office/Data Manager, Patti Hankes, CPPM

Patti has a BA in Business from the College of St. Catherine and received her Project Management certification from the University of Saint Thomas. She has experience in office and project and process development for large corporations as well as small community non-profits. Patti can be reached at 952-977-9357.

Engagement Coordinator, Cheryl Nickelson, MSW

Cheryl began her career in clinical social work, working with children and families. She also has seven years of experience working at a senior living condominium. Cheryl received her Masters in Social Work from the University of Saint Thomas.

Cheryl can be reached at 952-977-9374.

Resource Consultant, Mary Cordell, LSW

Mary has a BS in Social Work from the University of Minnesota as well and training in Caregiver Coaching/Consultation and Dementia Capability. She is an experienced licensed social worker with over 20 years of experience working with older adults, caregivers, and persons with disabilities. Mary can be reached at 952-977-9363.

Board of Directors

Members donate their time and expertise to the mission and vision of the Center. Current membership includes:

Robin Austin, DNP, DC, RN-BC – Clinical Associate Professor, University of Minnesota School of Nursing

Lori Hough, MHA, RN – Senior Director, Care management, BCBSMN

Paul Pettersen – Pastor, Normandale Lutheran Church 
Richard Martin, JD – Principle, Senior Care Communities   

Mark Odland, MD– Retired Chief of Surgery, HCMC

Michael R O’Neill, MS, RD – Clinical Product Development Manager, Medica    Clarice Ottoson, RN– Retired

Linda Tedford, JD – Marketing and Communication Professional 
Paul Zenner, BSN, MBA – Field Vice President of Network Contracting, Humana