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Our Staff

Executive Director, Jennifer Monroe, MPH, MA

Jennifer has graduate degrees in Public Health, as well as International Administration. She comes to the Center with over 25 years of experience in prior leadership roles within the non-profit and public health sectors, including chief executive roles at philanthropic, ambulatory health care and supportive service organizations. Jennifer is a trained yoga instructor and certified in multiple evidence-based modalities. 

Contact Jennifer > 952-977-9373

Office Manager, Carrie Kilberg

Carrie began her career at Fairview Health Services and spent over twenty-five years in event planning and hospitality for NLC. She served for ten years on the BOD’s at the Minneapolis Institute of Arts in leadership roles as Secretary, Membership and Hospitality Chair, and five years as Chair or Co-Chair of the MIA’s annual Art in Bloom event, which attracts 20-30,000 visitors annually. Carrie has a degree in psychology and is a long-time Edina resident.

Contact Carrie > 952-977-9357

Marketing & Communications Coordinator, Elizabeth Robinson

Elizabeth has a BA in Journalism from the University of Minnesota and has experience in publishing, advertising and nonprofit marketing.

Contact Elizabeth > 952-977-9365

Engagement Coordinator, Cheryl Nickelson, MSW, LGSW

Cheryl began her career in clinical social work, working with children and families. She also has ten years of experience working with senior living residence's. Cheryl received her Masters in Social Work from the University of Saint Thomas. She is trained in Caregiver Coaching/Consultation, and multiple evidence-based modalities. 

Contact Cheryl > 952-977-9374

Caregiver Specialist, Becky Zinn-Caulfield, MSW, LICSW

Becky has over 20 years’ experience in social work case management and palliative care in both hospital, and community settings and has enjoyed supporting older adults and their families her entire career. Becky has a master’s degree in social work. Becky is a certified Powerful Tools for Caregivers class leader.

Contact Becky > 952-977-9363

Board of Directors

Members donate their time and expertise to the mission and vision of the Center.

Robin Austin, DNP, DC, RN-BC – Clinical Associate Professor, University of Minnesota School of Nursing, Earl E Bakken Center for Spirituality & Healing

Susan Farr, BS – Vice President of Business Development and Marketing, Ebenezer

Lori Hough, MHA, RN – Senior Director, Care Management, BCBSMN
Richard Martin, JD – Principle, Senior Care Communities   

Mark Odland, MD– Retired Chief of Surgery, Hennepin County Medical Center

Clarice Ottoson, RN – Retired Community Nurse and Professor of Nursing

Paul Pettersen – Senior Pastor, Normandale Lutheran Church 

Sandra Schley, Ph.D. – Board member of Normandale Community College & Little House Hospice

Linda Tedford, JD – Executive Level Marketing and Communication Professional 
Paul Zenner, BSN, MBA – Field Vice President of Network Contracting, Humana Health 


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