Our Staff

Executive Director, Jennifer Monroe, MPH, MA

Jennifer has graduate degrees in Public Health, as well as International Administration. She comes to the Center with over 25 years of experience in prior leadership roles within the non-profit and public health sectors, including chief executive roles at philanthropic, ambulatory health care care and supportive service organizations. Jennifer is a trained yoga instructor, and is certified in Caregiver Coaching/Consultation, Dementia Capability, and Powerful Tools for Caregivers, among other modalities. 

Contact Jennifer > 952-977-9373

Office/Data Manager, Patti Hankes, CPPM

Patti has a Bachelor degree in Business from the College of St. Catherine and received her Project Management certification from the University of Saint Thomas. She has experience in office and project and process development for large corporations as well as small community non-profits. She is trained in Powerful Tools for Caregivers, among other modalities. 

Engagement Coordinator, Cheryl Nickelson, MSW

Cheryl began her career in clinical social work, working with children and families. She also has ten years of experience working with senior living residence's. Cheryl received her Masters in Social Work from the University of Saint Thomas. She is trained in Caregiver Coaching/Consultation, Dementia Capability, and Powerful Tools for Caregivers, among other modalities. 

Contact Cheryl > 952-977-9374

Caregiver Specialist, Therese Buckley, MSW

Therese has more than 36 years of social work experience and has enjoyed supporting older adults and their families her entire career. Therese has both a bachelor’s and master’s degree in social work.

Board of Directors

Members donate their time and expertise to the mission and vision of the Center.

Robin Austin, DNP, DC, RN-BC – Clinical Associate Professor, University of Minnesota School of Nursing, Earl E Bakken Center for Spirituality & Healing

Susan Farr, BS – Vice President of Business Development and Marketing, Ebenezer

Lori Hough, MHA, RN – Senior Director, Care Management, BCBSMN

Paul Pettersen – Senior Pastor, Normandale Lutheran Church 
Richard Martin, JD – Principle, Senior Care Communities   

Mark Odland, MD– Retired Chief of Surgery, Hennepin County Medical Center

Clarice Ottoson, RN – Retired Community Nurse and Professor of Nursing

Sandra Schley, Ph.D. – Board member of Normandale Community College & Little House Hospice

Linda Tedford, JD – Executive Level Marketing and Communication Professional 
Paul Zenner, BSN, MBA – Field Vice President of Network Contracting, Humana Health