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Our Staff

Jennifer Monroe, MA, MPH

Executive Director

Jennifer has graduate degrees in Public Health, as well as International Administration. She comes to the Center with over 30 years of experience in prior leadership roles within the non-profit and public health sectors, including chief executive roles at philanthropic, ambulatory health care and supportive service organizations. Jennifer is a trained yoga instructor, trained in caregiver coaching and consultation and certified in multiple evidence-based modalities. 

Contact Jennifer > 952-977-9373

Carrie Kilberg

Office Manager

Carrie began her career at Fairview Health Services and spent over twenty-five years in event planning and hospitality for Normandale Lutheran Church. She served for ten years on the BOD at the Minneapolis Institute of Arts in leadership roles as Secretary, Membership and Hospitality Chair, and five years as Chair or Co-Chair of the MIA’s annual Art in Bloom event. Carrie has a degree in psychology and is a long-time Edina resident.

Contact Carrie > 952-977-9357

Becky Zinn-Caulfield, MSW, LICSW

Caregiver Specialist

Becky has over 20 years of experience in clinical social work, including case management, palliative care and hospice and is passionate about supporting older adults and their families. Becky has a master’s degree in social work from the University of Denver. Becky is trained in caregiver coaching and consultation, as well as certified as a Powerful Tools for Caregivers class leader.

Contact Becky > 952-977-9363

Cheryl Nickelson, MSW, LGSW

Engagement Coordinator

Cheryl began her career in clinical social work, working with children and families. She also has ten years of experience working with senior living residence's. Cheryl received her Masters in Social Work from the University of Saint Thomas. She is trained in caregiver coaching and consultation, and multiple evidence-based modalities. 

Contact Cheryl > 952-977-9374

Elizabeth Robinson

Marketing & Communications Coordinator

Elizabeth has a BA in Journalism from the University of Minnesota and has more than 12 years of experience in publishing, advertising and nonprofit marketing.

Contact Elizabeth > 952-977-9365

Mary Lemon

Caregiver Education Assistant

Mary has a BA in Psychology and Family & Social Studies from the University of Minnesota. She is passionate about supporting the community through planning educational events and workshops. Mary is a trained Matter of Balance instructor and co-facilitates support groups when needed.

Contact Mary > 952-977-9362

Board of Directors

Our Board of Directors is made up of an experienced group of professionals and long-time volunteers. These individuals donate their time and expertise to the mission and vision of the Center, providing a diverse set of perspectives and expertise.

Robin Austin, DNP, DC, RN-BC – Clinical Associate Professor, University of Minnesota School of Nursing, Earl E Bakken Center for Spirituality & Healing

Susan Farr, BS – Vice President of Business Development and Marketing, Ebenezer

Patti Hankes, BA – 13 years of business experience in for-profit enterprises, 14 years experience in non-profit, Certified Master Trainer in Powerful Tools for Caregivers

Lori Hough, MHA, RN – Senior Director, Care Management, BCBSMN
Richard Martin, JD – Principle, Senior Care Communities

Susan O'Connell, RN - Faith Community Nurse at Normandale Lutheran Church

Mark Odland, MD– Retired Chief of Surgery, Hennepin County Medical Center

Paul Pettersen – Senior Pastor, Normandale Lutheran Church 

Sandra Schley, Ph.D. – Board member of Normandale Community College & Little House Hospice

Linda Tedford, JD – Executive Level Marketing and Communication Professional 
Paul Zenner, BSN, MBA – Field Vice President of Network Contracting, Humana Health 


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