Staff Directory

Executive Director, Jennifer Monroe, MPH, MA

Jennifer has graduate degrees in Public Health, as well as International Administration. She comes to the Center with over 25 years of experience in prior leadership roles within the non-profit and public health sectors, including chief executive roles at philanthropic, ambulatory health care care and supportive service organizations. Jennifer is a trained yoga instructor, and is certified in Caregiver Coaching/Consultation, Dementia Capability, and Powerful Tools for Caregivers, among other modalities. Jennifer can be reached at 952-977-9373.

Office/Data Manager, Patti Hankes, CPPM

Patti has a Bachelor degree in Business from the College of St. Catherine and received her Project Management certification from the University of Saint Thomas. She has experience in office and project and process development for large corporations as well as small community non-profits. She is trained in Powerful Tools for Caregivers, among other modalities. Patti can be reached at 952-977-9357.

Engagement Coordinator, Cheryl Nickelson, MSW

Cheryl began her career in clinical social work, working with children and families. She also has ten years of experience working with senior living residence's. Cheryl received her Masters in Social Work from the University of Saint Thomas. She is trained in Caregiver Coaching/Consultation, Dementia Capability, and Powerful Tools for Caregivers, among other modalities. Cheryl can be reached at 952-977-9374.

Resource Consultant, Mary Cordell, LSW

Mary has a Bachelor of Science degree in Social Work from the University of Minnesota. She is trained in Caregiver Coaching/Consultation, Dementia Capability, and Paths to Faithful Caregiving, among other modalities. She is an experienced licensed social worker with over 20 years of experience working with older adults, caregivers, and persons with disabilities. Mary can be reached at 952-977-9363.

Board of Directors

Members donate their time and expertise to the mission and vision of the Center. Current membership includes:

Robin Austin, DNP, DC, RN-BC – Clinical Associate Professor, University of Minnesota School of Nursing, Earl E Bakken Center for Spirituality & Healing

Lori Hough, MHA, RN – Senior Director, Care Management, BCBSMN

Paul Pettersen – Senior Pastor, Normandale Lutheran Church 
Richard Martin, JD – Principle, Senior Care Communities   

Mark Odland, MD– Retired Chief of Surgery, Hennepin County Medical Center

Michael R O’Neill, MS, RD – Clinical Product Development Manager, Medica Health

Clarice Ottoson, RN– Retired Community Nurse and Professor of Nursing

Linda Tedford, JD – Executive Level Marketing and Communication Professional 
Paul Zenner, BSN, MBA – Field Vice President of Network Contracting, Humana Health